About me

A passionate and technically skilled engineer with a strong foundation in system integration / Technical support, electronics, and test engineering

With over a decade of experience in technical support, product testing, and infrastructure troubleshooting, sales technical support , I bring a hands-on approach to solving complex system issues and improving reliability.

My background includes working with cross-functional R&D teams, authoring technical documentation, and leading integration and field testing skills.

 

Professional experience:

(2023 – 2025) – Independent and self development

  • Focused on self-driven projects, continuing education, and staying up-to-date
  • Founder of creativestract.com website

Successes:

  • Proactively pursued self-directed learning in technology, design, and digital tools to stay current with industry trends.
  • Designed and launched creativestract.com a personal portfolio website showcasing professional experience, technical skills, and creative projects.
  • Deepened technical proficiency through hands-on experimentation with modern web platforms, digital branding, and online presence strategy.
  • Engaged in continuous professional development via online courses, documentation reading, and active experimentation with emerging tools and frameworks

(2022 –2023) Orbit Technologies – Integrator & Service Engineer

  • Provided technical support and system maintenance/repair at the customer’s site
  • Authored technical bulletins and service manuals in English/Hebrew
  • Conducted integration tests for all systems.

Successes:

Adapted to new technologies under high-pressure conditions.

(2021 –2022 Company was closed) XACT Robotics – Global Support Engineer  

  • Technical support for technicians in the US.
  • Authored service manuals and work instructions (WI’s)
  • Supported R&D by conducting tests and providing reports.

Successes:

Acclimatization to a startup condition environment, building service processes from scratch, high-pressure environment, and 7-day support including nights.

(2018 – 2021) Mazor Robotics (Medtronic) RMA Investigator – Data Analysts

  • Developing data gathering and analysis system based on automation and BI.
  • Conducted RMA investigations, Data generation and Data analysis
  • Authored WI procedures, with experience in Windchill and Salesforce

Successes: 

Developed automated RMA analysis, learned logistics on the go, and managed documentation

(2012 – 2016) Alma lasers- Technical Support Engineer

  • Develop and maintain service instructions and troubleshooting guides
  • Train distributor technical engineers, preventive maintenance, and troubleshooting
  • Provided technical support to customers worldwide

Success: As a young engineer, I learned new technologies on the job, supported global customers in English, and authored my first technical documents

Technical Skills and Tools:

  • Lab Equipment: Oscilloscope, Spectrum Analyzer, Signal generators, Logic analyzers
  • Networking Skills: Network Configuration, Protocols and Standards
  • Scripting Tools: PowerShell, Python , Bash
  • Documentation: Test plans, protocols, version control
  • Testing & QA: Burn-in Testing, Version Flashing, Field Test Planning